Terms & Conditions

Terms and Conditions

Terms and Conditions for use on website and web based store, toytribe.co.za
ToyTribe is owned by Binary School PTY LTD

Use of Materials on this Website
Binary School PTY LTD t/a Toytribe.co.za, maintains this Website for your personal entertainment, information, education, and communication. It also contains the ToyTribe internet store, which features online ordering capabilities. You must be 18 years of age or older to place an order. Please feel free to browse the Website. No-one is allowed to copy, distribute, modify, display, publish or similar works based on, repost, transmit or otherwise use the content of this Website without the prior written permission of Binary School PTY LTD.

You may download one copy of the material in temporal storage on one computer for your PERSONAL, NON COMMERCIAL HOME VIEWING OR USE ONLY, provided you do not delete or change any copyright, trademark, or other proprietary notices. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright or any other intellectual property right. If you are an owner of intellectual property who believes their intellectual property has been improperly posted or distributed via this Website, please notify Binary School PTY LTD immediately.

LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this web site. ©2015 The LEGO Group. All Rights Reserved.

Purchases by Minors
No minor may do any purchase of items via this website. By ordering and purchasing any product online from this website, you represent that you are 18 years or older. Should a minor do purchase such item without the prior parental permission, the parent or guardian may return such item with full refund, if the item was not damaged or opened at any stage and therefore as in the original state and condition the way it was shipped from ToyTribe.

Payment
The following payment options are available:

  • No payments by Cheques accepted
  • Electronic Bank Transfer
  • Credit Card payment. ToyTribedo not store any credit card details and all transactions are handled by Payfast.

Note: If you choose to pay by cash electronic bank transfer, your items will not be sent before valid proof of payment is received. Such proof must be sent to Toytribe via e-mail to info@toytribe.co.za. We Reserve the right to cancel any order at any time.

Payfast

Payfast is a secure payment gateway for processing credit card transactions and online bank transfers. Support for all major South African banks is provided. Please see www.payfast.co.za for more information on their security and terms of use.

Availability
Items cannot be purchased that are not in stock. If you would like an item that is currently not in stock, please contact us so we can determine when we can expect availability.

Order Cancellation
ToyTribe reserves the right, on whatever grounds, to cancel any order. Paid or partly paid orders will be fully reimbursed upon cancellation. Unpaid orders older than 7 normal days will be cancelled automatically and linked stock will be made available to other customers.

Delivery Policy
Delivery time depends on availability of items, receipt of proof of payment and the selected delivery method. Orders will be shipped the following working day, after the receipt of your proof of payment. Though we try to ensure the quickest delivery time, ToyTribe can not be held responsible for late deliveries made by the delivery parties involved. To avoid delivery delays please ensure that you submit a correct and detailed delivery address. We Offer free R3000 delivery insurance on all parcels through Aramex. We do not use Post Office.

It is the customer's responsibility to double check that they have selected the correct delivery option before submitting & paying an order.

Return & Refund Policy
We believe in the quality of all the toys offered brand of products and the satisfaction it should give you. If for any reason you need to return or exchange an item the following rules apply: 

  • All returns or exchanges must be made within 60 days on receipt of your item(s).
  • Items must be accompanied by original invoice.
  • If ToyTribe has supplied the incorrect item(s), we will exchange it for the correct item(s). Toytribe will cover collect & delivery costs.
  • Unopened set(s) will be fully refunded or exchanged for different sets, if so desired in the same price range. Any price difference is to be rectified either to pay balance payout or additional payment made by the customer to Toytribe, should the item being exchanged be more expensive than the item previously purchased. Toytribe will not cover collect & delivery costs.
  • Opened set(s) or damaged sets will only be replaced if it was damaged during delivery and immediately reported to the courier and immediately to Toytribe, when collected or received, or a defective product. Toytribe will cover collect & delivery costs. Photos of packaging and damaged contents must be emailed to us as proof.
  • For any returns or exchange please contact us at info@toytribe.co.za.

Currency
All price quoted on this website of ToyTribe is ZAR based (South African Rand)

Guarantees
Binary School PTY LTD or ToyTribe do not guarantee any product. The only guarantee applicable is the guarantee on manufactured product as issued by the different manufactures themselves. We will however assist the customer with resolving problems at the manufacturer.

Country of domicile
This website is governed by the laws of South Africa and ToyTribe chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
ToyTribe may, in its sole discretion, change this agreement or any part thereof at any time without notice.

General Provisions
ToyTribe may revise these terms from time to time by updating or revising this posting, with the revised terms taking effect as of the date of its posting. ToyTribe controls and operates this site from its offices in Centurion, Gauteng, South Africa and makes no representation that these materials are appropriate or available for use in other locations. If you use this Website from other locations, you are responsible for compliance with applicable local laws. These toys products are available in many parts of the world. However, this website may describe products that are not available worldwide. If any portion of these terms is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law to the greatest extent possible and the remainder of the provisions shall remain in full force and effect. Any cause of action you may have with respect to this Website must be commenced within 3 (three) months after the claim or cause of action arises or such claim or cause of action is barred. These terms will be governed by and construed in accordance with the laws of South Africa, without regard to its conflicts of law provisions. Any legal action or proceeding relating to your access to, or use of, the Website or ToyTribe's material must be instituted in the Gauteng Province magisterial court, South Africa.